Delivery
WORLDWIDE SHIPPING - 100% TRACKED.
Orders are being dispatched from our warehouse in the US, Europe, and China, within 7-24 business days after placing the order.
Your order will be delivered to you via your local postal services.
- Standard Shipping - $3.5 USD | Free for orders over $30 USD | Estimated Delivered in 7-9 Business Days.
- Expedited Shipping (DHL/UPS Express/USPS Priority) - $15 USD | Estimated Delivered in 3-5 Business Days.
- Local Warehouse Delivery - $6 USD(Orders under $39 USD) | Free for orders over $30 USD | Estimated Delivered in 3-7 Business Days.
*This option is only available if the items are in stock at the warehouse in your country.
Shipping time
Depending on where you live, the shipping usually takes:
| United States | 7-9 business days |
| Europe & Canada | 7-15 business days |
| United Kingdom | 6-10 business days |
| Australia & NZ | 7-16 business days |
| Rest of the World | 10-18 business days |
| DHL/UPS Express | 3-5 business days |
| Local Warehouse Delivery | 3-7 business days |
*During high season and sales, delivery might take a little longer than usual.
*Please note that Boxtoheart is not responsible for any additional time incurred while your parcel is held at Customs.
Tracking
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel. Please note that it might take from 1 to 3 business days for tracking to start showing information. Once the package gets taken from us or Amazon, it travels to the Amazon, 4PX, or Yunexpress logistics center, where it gets scanned and starts updating tracking status, and it is not unusual for a shipment to go more than 24 hours without an update while in transit.
You can track your parcel at 17track.net or USPS.com
Have issues with your delivery?
If you have any questions regarding the shipping and delivery of your order, please feel free to contact us, and we will be happy to assist you.